Benefactor Emergency Care

  • Will I have to use an Urgent Care or Emergency Room after hours?

    While a doctor is available to you at all times, there are many medical situations that require more advanced care. If you have an emergency – dial 9-1-1 or go directly to the nearest Emergency Room. For other urgent problems, not requiring emergency care, call your physician directly.

  • What happens if I have an urgent, but not emergent, medical need?

    Call your doctor’s regular cell number. You will be able to speak to your physician, or be directed to the physician on call, for advice or to arrange a doctor visit.

  • What if I have to be admitted to the hospital?

    The doctors at St. Luke’s have privileges at Memorial Medical Center and Doctors Medical Center. If needed, our physicians will help arrange admission to the hospital, oversee your care, and coordinate with any required specialists. The continuity of your care is important to us, and we believe that extends to the hospital as well as in our office.

  • Do you make House Calls?

    There may occasionally be a situation where a patient is unable to come into the office. In these instances, a doctor will be available to see you in your home at a mutually agreeable time. For patients who are unable to come to the office, or are in a persistent non-ambulatory state (i.e., cannot come to the office regularly or if they are ill, or are in a custodial care facility or nursing home) we have a Homebound Benefactor category that provides direct primary care in the patient’s residence, coordinates with caregivers, and regularly communicates family.

  • Who do I contact if I have more questions?

    Please contact our Office Manager, Ericka Carranza-Perez at 209-846-7916 or ecarranza@stlukesfp.org.